Dongguan Rexin Machinery Technology Co., Ltd.
Contact Us
FAQ
FAQ
Home

>

Technical Support

>

FAQ

FAQ

Dongguan Rexin Machinery Technology Co., Ltd. has 18 years of experience manufacturing full-series vacuum furnaces, mesh belt continuous furnaces, box tempering & annealing equipment. Below we sorted all top questions raised by global metal processing buyers, covering technical parameters, customization, delivery, shipping and after-sales support. If you cannot find your answer, submit your inquiry form at the bottom of the page.

Q1. What installation support can you provide?

Three flexible service options available for overseas customers:

 

  1. Free remote video guidance and online commissioning

  2. Complete English version operation training manual

  3. Optional on-site installation and commissioning by our engineers overseas. The customer shall bear round-trip airfare, accommodation and additional installation service fees.

Q2. How about after-sales spare parts supply?

We maintain long-term spare parts inventory. Wearable parts like heating elements, sealing rings, sensors can be delivered within 7 working days once you place the order. Lifetime low-cost maintenance technical support.

Do You Have Further Questions?

If you’re interested in our heat treatment furnaces or customized solutions, contact us for professional support and tailored quotations. We look forward to long-term win-win cooperation.