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FAQ

FAQ

Dongguan Rexin Machinery Technology Co., Ltd. R&D Center focuses on technological innovation and process upgrading of industrial heat treatment equipment,Committed to providing customers with efficient, low-energy, and highly stable overall heat treatment solutions.

Q1. Do operators need training?

We recommend that operators receive training.

We offer: Operation manual

Video training

Online technical guidance

Q2. What if the equipment malfunctions?

We offer: 24-hour technical support

Remote fault diagnosis

Fast spare parts supply

Q3. Can I visit the factory first?

Welcome to visit our factory. We also support: video factory tours and online production process demonstrations.

Q4. How can I get a quote?

Please provide the following information: workpiece material, maximum temperature requirement, production capacity requirements, voltage standard, and country of use. We will reply within 24 hours.

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Do You Have Any Questions?

If you are interested in any of our products or would like to make your customized order, please feel free to contact us. We are looking forward to establish successful business relations with you.