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Technical Support
Customization Scope and Process
Professional Technical Support | Fast Response | Long-Term After-Sales Warranty We deliver premium heat treatment furnaces and provide clients with sustained long-term technical support & full lifecycle service guarantees.
I. Requirements Confirmation (Most Critical)
1. Workpiece Basic Information
Raw material grade: 45# steel, 20CrMnTi, stainless steel, alloy steel and other metal materials
Max workpiece dimension & single batch furnace loading capacity
Daily & annual production output volume
Target mechanical performance: specified hardness value & metallographic microstructure standard
2. Heat Treatment Process Requirements
Process type: Quenching, Tempering, Normalizing, Carburizing, Bright Annealing
Protective atmosphere demand: Nitrogen, Hydrogen, mixed cracked ammonia atmosphere
Technical standard: Zero surface oxidation & zero decarburization
Working temperature range: 850℃ / 950℃ / 1100℃ & customizable high temperature
☞ This stage defines the overall furnace structure and core configuration.
II. Equipment Selection
Custom furnace type selected strictly according to your production demands:
|
Production Requirement Scenario |
Recommended Furnace Model |
| Small-batch high-precision precision parts | Vacuum Heat Treatment Furnace |
|
Large-volume continuous mass production |
Mesh Belt Furnace / Pusher Furnace |
|
Conventional quenching & tempering processing |
Box Chamber Furnace |
|
Metal surface hardening treatment |
Carburizing Furnace / Nitriding Furnace |
Heating source: Electric resistance heating / Gas combustion heating
Furnace lining material: 304 stainless steel / 310S high temperature resistant steel
Thermal insulation material: Ceramic fiber blanket / Heavy refractory brick
Temperature control precision: ±1℃ high accuracy / ±5℃ standard accuracy
III. Custom Engineering Design Phase
1. Mechanical & Structural Design
High-strength furnace shell structural calculation
Reserved thermal expansion gap for high-temperature operation
Loading & unloading mode: Manual operation / Automatic robotic arm feeding
2. Electrical & Intelligent Control Design
PLC automatic central control system
Multi-zone intelligent temperature controller
Overheat & gas leakage safety alarm linkage system
Real-time heat treatment data recording & storage system
3. Protective Atmosphere System (If Required)
Precise gas flow automatic adjustment
Full airtight anti-leakage structural design
Gas safety interlock protection mechanism
IV. Standard Manufacturing Production Flow
Precision machining of furnace main body frame
High-temperature heating element assembly (electric radiant tube / silicon carbide heating rod)
Multi-layer thermal insulation laying & construction
Complete electrical control cabinet wiring & assembly
Atmosphere gas pipeline layout & installation
Full machine overall assembly & preliminary inspection
V. Strict Factory Commissioning & Testing
Cold no-load non-firing commissioning
Gradient heating curve calibration test
Full power continuous endurance test
Full pipeline air tightness leakage inspection
Full-load workpiece simulated trial operation
Actual workpiece sample heat treatment firing test
Post-processing finished product hardness testing
Metallographic microstructure laboratory inspection
☞ All testing procedures determine the finished furnace’s final stability & processing quality.
VI. On-site Delivery & Professional Technical Training
Global on-site installation & commissioning service
Complete equipment operation training for your operators
Daily maintenance & troubleshooting technical training
Complete spare parts catalog & supply list provided
VII. Long-Term Post-Delivery Optimization Service
As a reliable professional furnace manufacturer, we offer continuous value-added optimization after equipment handover:
Custom heat treatment process parameter optimization suggestions
Equipment energy consumption monitoring & efficiency analysis
Secondary automation upgrade & reconstruction service
24/7 remote real-time data monitoring technical support
If you’re interested in our heat treatment furnaces or customized solutions, contact us for professional support and tailored quotations. We look forward to long-term win-win cooperation.